The Annual Reconciliation for 2021-2022 is now complete and the Factors have sent a breakdown to all owners.

In most cases, the budgeted amount for 2021-2022 was greater than the actual expenditure and the reconciliation will show a credit balance. This will be applied to your account to reduce the total amount due for 2022-2023.

If you pay your Factoring Invoices by Standing Order you may wish to review your outstanding balance and adjust your monthly payments for the remainder of this financial year (to 30th November 2023).

If you have already paid the full amount for this year and wish to have the credit balance returned to you please contact the Factors.

In either case, if you wish, you can allow the credit to remain on your account until the end of the financial year and it will be used to reduce the amount due for 2023-2024.

You can check your outstanding balance and update your contact details at any time by using the Factoring online portal https://www.trinityfactors.co.uk/

The much-delayed final invoices from Myreside, covering the period to 30th November, have now been issued and should arrive shortly.

Please check your invoice carefully and notify Myreside immediately of any discrepancies.

Instead of refunding the remaining float monies to individual owners, it appears that the balances are to be sent to Trinity Factors who will have to credit the funds to owners’ accounts with them. 

If you have already paid your Trinity Factors bill in full you will not receive a refund and the float monies will sit in your Trinity account until the end of their financial year when the budget for next year is issued.  If you pay by Standing Order you may have the opportunity to amend your payments once you see the remaining float monies have been credited to your Trinity account.

Myreside have advised that all queries should be directed to the committee – unfortunately the committee members have been given no more information than any other owners.

Please direct any complaints to Myreside. 

Complaints must be made by individuals as the committee cannot complain on behalf of owners: https://myreside-management.co.uk/statement-of-service/#complaints

Trinity’s online factoring portal is now live on their website. The portal will provide you with 24/7 access to your factoring account as well as information on your property and the Sinclair development.

Once registered, you will be able to view, download, and print invoices and make debit card payments towards your factoring account.

You’ll also be able to change your settings to receive correspondence by email rather than by post.

The homepage has the contact details for the Sinclair development Property Manager, should you need to get in touch about your property.

To register for access to the portal, you’ll need click on the ‘Factoring Login’ at the top of Trinity Factors website www.trinityfactors.co.uk and follow the instructions to register.