The much-delayed final invoices from Myreside, covering the period to 30th November, have now been issued and should arrive shortly.

Please check your invoice carefully and notify Myreside immediately of any discrepancies.

Instead of refunding the remaining float monies to individual owners, it appears that the balances are to be sent to Trinity Factors who will have to credit the funds to owners’ accounts with them. 

If you have already paid your Trinity Factors bill in full you will not receive a refund and the float monies will sit in your Trinity account until the end of their financial year when the budget for next year is issued.  If you pay by Standing Order you may have the opportunity to amend your payments once you see the remaining float monies have been credited to your Trinity account.

Myreside have advised that all queries should be directed to the committee – unfortunately the committee members have been given no more information than any other owners.

Please direct any complaints to Myreside. 

Complaints must be made by individuals as the committee cannot complain on behalf of owners: https://myreside-management.co.uk/statement-of-service/#complaints

Trinity’s online factoring portal is now live on their website. The portal will provide you with 24/7 access to your factoring account as well as information on your property and the Sinclair development.

Once registered, you will be able to view, download, and print invoices and make debit card payments towards your factoring account.

You’ll also be able to change your settings to receive correspondence by email rather than by post.

The homepage has the contact details for the Sinclair development Property Manager, should you need to get in touch about your property.

To register for access to the portal, you’ll need click on the ‘Factoring Login’ at the top of Trinity Factors website www.trinityfactors.co.uk and follow the instructions to register.